Lost Business Etiquette

Image result for businessBusiness has changed drastically over the years with the introduction and expansion of technology. It is certainly not new news that with the advanced digital management, and digital communications, the art of many business practices, once revered, have gone underground, or died. Many simple skills which were once expected, respected, and practiced, are no longer ‘a thing’. Some skills and business practices are just simply forgotten, not taught, nor are they regular occurrences for the younger generations who rely heavily on digital communications and correspondence. The art of people skills, for example; kind written correspondence, a phone call, or requesting a lunch appointment, has transferred into short, brief communicating efforts. For example, the once hand written, kind, letter written with a business proposition, acquisition, or confirmation, etc…is now simply handled as a brief, short email, or text.

I have personally been appalled at some recent business practices with small business owners who have failed in the special art of what I consider as …

The Three Business Golden Rules.

  1. Honoring your word.
  2. Treating other’s as you would want to be treated.
  3. Not taking things personally.

There are, however, a few other business etiquette guidelines to follow. The benefit of following these simple guidelines is to retain your existing customers. Not losing business is VITAL to the success of a company no matter how big or small. Yes, customers come and go, but why risk letting them go based on the negligence of following simple rules that greatly increase the customer staying happy and loyal?

So the first etiquette golden rule, Honoring your word, should be a no-brainer. If you can not keep a commitment, OK, everyone gets it; life gets in the way. We get sick, we have family that gets sick, people have unexpected surgery, funerals, an accidental over-booking, or accidental double booking, a hang nail, the dog throwing up…everyone has life hit them with an unexpected issue creating the need to break your word. But, WHY…(someone please tell me!) WHY…a person doesn’t have the respect for their customer’s (or worse, first time customer’s) time? WHY would they not call and at least let them know they are running late, can’t make it with the intention to reschedule? WHY must a business person leave their customer ‘waiting’ ‘guessing’ or ‘expecting’ them to show up? It’s like holding someone hostage when they have spent time preparing for the appointment, as in: finding a sitter, making arrangements for children, pets, other people in their life, etc…to accommodate the appointment time.  Here’s a worse scenario; customer’s preparing work for the appointment, only to have to back track and undo the work because the person did not honor their word and come. My husband and I laid out a tedious job of a landscaping material, needed prior to the second step we requested from a contractor. When our contractor didn’t call, or show up – 3 days in a row-without calling or texting to reschedule, we had to pull up our work. This appointment, by the way, was made at the contractors request because I had suggested leaving a drawing for the location needed and leave the check. However, he insisted on coming by to know ‘for sure’ where the locations were for his part. Commendable. But totally inconsiderate to not communicate.   We felt bound up with our time, never knowing if the contractor was going to arrive, arrive late, or not show up at all. After two attempts to reach out, where he did respond to say, “can’t today” on the first day, second time, I reached out to ask if he was still coming as pre-planned the day before, his response: “well, it’s yucky outside”. Third day, I never reached out after the no-show. Each day I gave a window of time that was best. However, without any word, text, call, or email, it was extremely unkind, disrespectful, and unprofessional. How hard is it to just simply let someone know? NEWSFLASH!! It’s OK in business to tell someone what you know will disappoint them; truth is better than no news at all. Having integrity in business is extremely important; but maintaining integrity is MORE IMPORTANT!

Here are some bullet points of other very important business practices that will help gain customers, increase repeat business, and increase word-of-mouth referrals. Most of them have to do with the same guidelines you would want to have with relationships. What creates the best businesses? Those in which customers or team members feel like friends, because businesses have treated them with respect, maintained honest practices, and dealt with business matters kindly, efficiently, honestly, and left no ‘guess work’ about anything.

  • Fortune is in the Follow Up! Always follow-up in a timely manner; people become impatient and do not want, nor are willing, to ‘wait’ for a lengthy amount of time to hear back from the company they chose to reach out to! How does it feel to you, to be ‘waiting’ for a long…….time to hear back from someone?
  • Understand that not everyone will want what you have, be interested in your offer, or comply to your way of doing business. If we all agreed in every way, on everything, how boring would the world be?  Don’t take matters of business personally. Don’t judge other’s when they do not align their word’s or behaviors with ‘your way’. Allowing life’s path to take its course, by either accepting, or letting go, feels a lot more freeing and peaceful than energy spent resisting, persuading, or fighting for something. No one changes their ways based on commands, but rather; most changes are created by inspirational feelings that alter emotions. This is critical in relationship building, and in growing a business.
  • Kindness matters! Recently, I entered the vet for an appointment. I was five minutes after the 5:00 appointment time due to a wreck. As I approached the counter, the administrator never looked up and made eye contact with me. (HUGE BUSINESS ETIQUETTE HERE….{a nugget within a nugget, lol!} ALWAYS HAVE GOOD, UNINTERRUPTED EYE CONTACT!) I said, I am here for the vaccinations with the Vet’s tech, we have an appointment. Told her my dogs names, and she (still without making any eye contact) replied, “Well, it’s a good thing you got here when you did!” I asked, “why?” She said, “Cuz we don’t take appointments after 5:30.” I said, “Well, I don’t understand, we have an appointment.” The staff member ‘huffed’ (still never looking up) and said nothing as she typed away on her computer. I waited…..waited….about a minute or longer…..still no words….so I walked away. 15 minutes later, approximately 5:20 pm, they called our name to be seen. Worst customer service, ever!
  • Cleaning up your work space! Nothing is more frustrating for other employee’s, clients homes, or offices a company may visit to do work, than a business person to leave behind the mess generated from their work. It speaks a message loud and clear: Business person does not respect their clients space. Business person does not clean up after their self. Business person does not care enough about the customer to leave the space cleaner than they found it.
  • INVITE or COMMUNICATE about happenings, meetings, events, or important occurrences like training, or recognition celebrations, team functions, etc…IN A TIMELY MANNER!  Talk about inconsideration of your employee’s or team mates time? And also, putting your fellow business associates in a very bad predicament; send out a text at the last-minute to inform them of a special event. How rude. This practice is not that of a professional leader. A caring, relationship building leader, lets their partner’s know, IN AMPLE ADVANCE about the important details concerning a company event or meeting. To expect them to comply with late notice is not only disrespectful, but it shows lack of caring enough about the event to give proper notification. People have lives outside of work. Unless they are a salary employee, obligated to a so-called ‘beck & call’ type work arrangement, then there is just no excuse for late notice. How would you like it if your child or husband sprung on you, that they have a ‘need’ that you need to support, but it’s happening in 2 hours. You are expected to attend or help; would you be able to do that? Most people would feel put out, and feel as though there was a communication breach in the family or leadership.
  • Honor the chain of command!  In business, the person just above you in position of authority should always be spoken to about a situation that needs attention. If that person does not resolve the issue, then, and only then, is it business-appropriate to go one step higher. If, to no avail for solving, then the next higher up is to be contacted. It is when a business person speaks of the negative situation or problem to another fellow employee, or takes the matter to the President, before the middle management has been informed, that the problem can be more devastating. It is certainly, in every business industry, appropriate and desirable to follow the chain of command rule.
  • Always respect an employee’s privacy. If a manager, or director, or person of higher position must speak to a fellow worker, an employee, or someone in a lower position than themselves, they must always do so ‘in private’. It is never appropriate to reprimand someone in front of the other workers, or team. It is however, highly favorable to ‘praise’ a worker in front of other’s and the staff or team. The goal in building relationships and camaraderie within a team, or group is to increase feelings of appreciation, gratitude,  giving encouragement and praise to build worker’s up; while eliminating ridicule, criticism, and reprimands outside of evaluation time or private times for discussing performance, or doing performance reviews.

For more information on good ‘life’ practices, life coaching tips and relationship advice, and available audios for downloading, be sure to visit findingandkeepinglove.com. This blog is: annalisaotoole.com. Also visit: askannalisa.com to learn more about Life Coach Annalisa, her podcast, and upcoming book launch and life coaching services.

 

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Lost Business Etiquette

Image result for businessBusiness has changed drastically over the years with the introduction and expansion of technology. It is certainly not new news that with the advanced digital management, and digital communications, the art of many business practices, once revered, have gone underground, or died. Many simple skills which were once expected, respected, and practiced, are no longer ‘a thing’. Some skills and business practices are just simply forgotten, not taught, nor are they regular occurrences for the younger generations who rely heavily on digital communications and correspondence. The art of people skills, for example; kind written correspondence, a phone call, or requesting a lunch appointment, has transferred into short, brief communicating efforts. For example, the once hand written, kind, letter written with a business proposition, acquisition, or confirmation, etc…is now simply handled as a brief, short email, or text.

I have personally been appalled at some recent business practices with small business owners who have failed in the special art of what I consider as …

The Three Business Golden Rules.

  1. Honoring your word.
  2. Treating other’s as you would want to be treated.
  3. Not taking things personally.

There are, however, a few other business etiquette guidelines to follow. The benefit of following these simple guidelines is to retain your existing customers. Not losing business is VITAL to the success of a company no matter how big or small. Yes, customers come and go, but why risk letting them go based on the negligence of following simple rules that greatly increase the customer staying happy and loyal?

So the first etiquette golden rule, Honoring your word, should be a no-brainer. If you can not keep a commitment, OK, everyone gets it; life gets in the way. We get sick, we have family that gets sick, people have unexpected surgery, funerals, an accidental over-booking, or accidental double booking, a hang nail, the dog throwing up…everyone has life hit them with an unexpected issue creating the need to break your word. But, WHY…(someone please tell me!) WHY…a person doesn’t have the respect for their customer’s (or worse, first time customer’s) time? WHY would they not call and at least let them know they are running late, can’t make it with the intention to reschedule? WHY must a business person leave their customer ‘waiting’ ‘guessing’ or ‘expecting’ them to show up? It’s like holding someone hostage when they have spent time preparing for the appointment, as in: finding a sitter, making arrangements for children, pets, other people in their life, etc…to accommodate the appointment time.  Here’s a worse scenario; customer’s preparing work for the appointment, only to have to back track and undo the work because the person did not honor their word and come. My husband and I laid out a tedious job of a landscaping material, needed prior to the second step we requested from a contractor. When our contractor didn’t call, or show up – 3 days in a row-without calling or texting to reschedule, we had to pull up our work. This appointment, by the way, was made at the contractors request because I had suggested leaving a drawing for the location needed and leave the check. However, he insisted on coming by to know ‘for sure’ where the locations were for his part. Commendable. But totally inconsiderate to not communicate.   We felt bound up with our time, never knowing if the contractor was going to arrive, arrive late, or not show up at all. After two attempts to reach out, where he did respond to say, “can’t today” on the first day, second time, I reached out to ask if he was still coming as pre-planned the day before, his response: “well, it’s yucky outside”. Third day, I never reached out after the no-show. Each day I gave a window of time that was best. However, without any word, text, call, or email, it was extremely unkind, disrespectful, and unprofessional. How hard is it to just simply let someone know? NEWSFLASH!! It’s OK in business to tell someone what you know will disappoint them; truth is better than no news at all. Having integrity in business is extremely important; but maintaining integrity is MORE IMPORTANT!

Here are some bullet points of other very important business practices that will help gain customers, increase repeat business, and increase word-of-mouth referrals. Most of them have to do with the same guidelines you would want to have with relationships. What creates the best businesses? Those in which customers or team members feel like friends, because businesses have treated them with respect, maintained honest practices, and dealt with business matters kindly, efficiently, honestly, and left no ‘guess work’ about anything.

  • Fortune is in the Follow Up! Always follow-up in a timely manner; people become impatient and do not want, nor are willing, to ‘wait’ for a lengthy amount of time to hear back from the company they chose to reach out to! How does it feel to you, to be ‘waiting’ for a long…….time to hear back from someone?
  • Understand that not everyone will want what you have, be interested in your offer, or comply to your way of doing business. If we all agreed in every way, on everything, how boring would the world be?  Don’t take matters of business personally. Don’t judge other’s when they do not align their word’s or behaviors with ‘your way’. Allowing life’s path to take its course, by either accepting, or letting go, feels a lot more freeing and peaceful than energy spent resisting, persuading, or fighting for something. No one changes their ways based on commands, but rather; most changes are created by inspirational feelings that alter emotions. This is critical in relationship building, and in growing a business.
  • Kindness matters! Recently, I entered the vet for an appointment. I was five minutes after the 5:00 appointment time due to a wreck. As I approached the counter, the administrator never looked up and made eye contact with me. (HUGE BUSINESS ETIQUETTE HERE….{a nugget within a nugget, lol!} ALWAYS HAVE GOOD, UNINTERRUPTED EYE CONTACT!) I said, I am here for the vaccinations with the Vet’s tech, we have an appointment. Told her my dogs names, and she (still without making any eye contact) replied, “Well, it’s a good thing you got here when you did!” I asked, “why?” She said, “Cuz we don’t take appointments after 5:30.” I said, “Well, I don’t understand, we have an appointment.” The staff member ‘huffed’ (still never looking up) and said nothing as she typed away on her computer. I waited…..waited….about a minute or longer…..still no words….so I walked away. 15 minutes later, approximately 5:20 pm, they called our name to be seen. Worst customer service, ever!
  • Cleaning up your work space! Nothing is more frustrating for other employee’s, clients homes, or offices a company may visit to do work, than a business person to leave behind the mess generated from their work. It speaks a message loud and clear: Business person does not respect their clients space. Business person does not clean up after their self. Business person does not care enough about the customer to leave the space cleaner than they found it.
  • INVITE or COMMUNICATE about happenings, meetings, events, or important occurrences like training, or recognition celebrations, team functions, etc…IN A TIMELY MANNER!  Talk about inconsideration of your employee’s or team mates time? And also, putting your fellow business associates in a very bad predicament; send out a text at the last-minute to inform them of a special event. How rude. This practice is not that of a professional leader. A caring, relationship building leader, lets their partner’s know, IN AMPLE ADVANCE about the important details concerning a company event or meeting. To expect them to comply with late notice is not only disrespectful, but it shows lack of caring enough about the event to give proper notification. People have lives outside of work. Unless they are a salary employee, obligated to a so-called ‘beck & call’ type work arrangement, then there is just no excuse for late notice. How would you like it if your child or husband sprung on you, that they have a ‘need’ that you need to support, but it’s happening in 2 hours. You are expected to attend or help; would you be able to do that? Most people would feel put out, and feel as though there was a communication breach in the family or leadership.
  • Honor the chain of command!  In business, the person just above you in position of authority should always be spoken to about a situation that needs attention. If that person does not resolve the issue, then, and only then, is it business-appropriate to go one step higher. If, to no avail for solving, then the next higher up is to be contacted. It is when a business person speaks of the negative situation or problem to another fellow employee, or takes the matter to the President, before the middle management has been informed, that the problem can be more devastating. It is certainly, in every business industry, appropriate and desirable to follow the chain of command rule.
  • Always respect an employee’s privacy. If a manager, or director, or person of higher position must speak to a fellow worker, an employee, or someone in a lower position than themselves, they must always do so ‘in private’. It is never appropriate to reprimand someone in front of the other workers, or team. It is however, highly favorable to ‘praise’ a worker in front of other’s and the staff or team. The goal in building relationships and camaraderie within a team, or group is to increase feelings of appreciation, gratitude,  giving encouragement and praise to build worker’s up; while eliminating ridicule, criticism, and reprimands outside of evaluation time or private times for discussing performance, or doing performance reviews.

For more information on good ‘life’ practices, life coaching tips and relationship advice, and available audios for downloading, be sure to visit findingandkeepinglove.com. This blog is: annalisaotoole.com. Also visit: askannalisa.com to learn more about Life Coach Annalisa, her podcast, and upcoming book launch and life coaching services.

 

5 essential Leadership tips…

No matter what your job is, domestic-ceo on the home-front, or in Corporate America, or running and growing your own small business, (even in parenting and marriage!) there are certain basic principles of leadership that I have found throughout my life to be vital for growth, unity, & success. This is just a ‘LifeCoachAnnalisa’ theory, but most entrepreneurs I’ve had the pleasure meeting and or learning from, or the great authors who are experts at writing about success tips, teach and mentor from these as well:

1. Everyone has an invisible sign around their neck that says:                                            ~Please, make me feel important.~

2. Always ~Honor your word.~ Keep your commitments. Your word is your bond. It is your credibility, as a person, as a leader, and for the company and family you represent. When your word, or consistency is broken; so is your integrity. People are watching, being influenced, and learning from your example. If you are not committed enough to remain true to your word, or do not lead with consistent efforts; neither will your team, student body, employees, or your children.

3. ~Speak life~ into everyone, and everything. People need affirmation, constant affirmation. Most people move mountains when they are inspired; but freeze up when they are criticized. No one really changes because it’s expected, or demanded. Most change when they are feeling affirmed, appreciated, praised, and most importantly, made to feel they are making a difference!

4. ~Stay in contact~ with people. These high techy days have enormous resteam in mountain pic 1resources to stay in constant communication with people. Now with social media, and the ease and practical ways to connect right on your smartphone, there is just no reason not to be breathing positive, encouraging, uplifting messages of information, praise, recognition, and affirmations each and every day or week! People want to be around excited, successful people. How will they know this exists unless they see, hear, feel, and learn from posts, emails, phone calls, texts, and even snail mail cards – that it is happening and they are an important part !!!

5. ~Connect to an accountability partner!~ someone who has gone on to accomplish what it is you want to! Someone you respect. Someone who practices the ‘above’ four leadership qualities. Someone you feel energetic around. Someone you would trade places with because they live their life in such a honorable way! Stay close to this person, and latch on to their counsel. For more life coaching info in an area you may be struggeling with, or to book a Motivational Speaker, contact LifeCoachAnnalisa at www.annalisaotoole.com or call 678-431-6528.

Self-Empowerment

Here is a glossary of words to help you feel EMPOWERED to design the life you ‘really’ want….
ANXIETY….thinking on the past or future. Remedy: Be grateful in this present moment, enjoy the moment you are in, put away the electronics at times when you need to take in what is around you; engage in building relationships (not online, but real-face-to-face time) and simply, let go…allow…flow….in the ‘now’.
DEPRESSION…allowing your mind to default to the doubt, fear, worry, past hardships, future anxiety, sadness of something in the past. Remedy:
SHIFT… shift your mindset to your blessings. What do you have in your life right now that you are so appreciative of? WHO do you have in your life right now that you are so thankful for? Think on things that you desire so much, you can almost taste them showing up!!
BELIEVE…in yourself…in your gifts and talents….in your dreams…in your abilities to serve others and make a positive difference. YOU can, but if you think you can’t, your right.
RELATIONSHIPS….think on what IS working. What is DYNAMIC, not on what is not working, not going right. ONLY entertain the thoughts of positive outcomes, what you want, as if those things are already happening. When you do this, it’s like magic. Opportunities and change in others starts to happen. What we focus on; we bring on. Bring on flowing energy of love! Bring on your soul mate. Bring on the things that make you smile!!!!
MANIFESTING…. is awesome. Just remember, you can not think yourself thin by continuing thoughts of how fat you are! Contrasting thoughts are confusing GOD!!! Get clarity and vision for what exactly what you desire, think on that– as if it IS happening, it IS taking place, it IS developing…and you will recognize amazing results, fast, too!! But, as long as you have thoughts of what you don’t want, those will keep showing up.
Ever started liking a certain car, and then all of a sudden, you seem to see it everywhere? AH…..interesting.
SELF-TALK…the words we say to ourselves are powerful. Are you speaking life into yourself? Or, do I hear doubt, worry, fear, anxiety, disbelief, unworthiness, undeservedness whispering over there between your ears? Every great endeavor, every great relationship, every great entrepreneur started with someone putting value in him or herself first, otherwise, how could they get others on board for their mission, idea, or service? We will only receive in life, that which is aligned and equal or above to how we think of ourselves and what we deserve. Are you receiving what you deserve? No? Let’s raise our deserve levels, by acknowledging and believing we are unique, wonderful, and have gifts and talents that serve a greater purpose that can make a difference in this world. YOU ARE DIVINE!!!! No less than an amazingly talented, spiritual being who has work to do. First, in loving and forgiving yourself, and next, recognizing your great qualities, and then lastly; discovering a need in the world that your creativity can go and make a difference !!!! It can be with family, with a spiritual mission, with a business, or a career, or even within something part-time; but we are all called to do something; we must discover that calling, and begin with positive, loving, kind self-talk to accomplish our dreams. Remember Mohammad Ali? When I recall him being filmed, his famous words were: “I AM the greatest, I’ll show you how great I AM.” God worked through him, he was a champion in his field. In the movie, “Facing the Giants”, a teen was doubting his ability to kick for the football team because of his small size. His father said, “God can use you, David”. The boy said, “How can God use me, I’m so small, and the other kicker is the best at it”. His dad looked at him and said, “David, God works through the last, lost and least, to show how mighty He is. You go out there and do your best, let God do the rest!” In the cliff-hanger ending,Image result for champion pic David needed to make a 50 yard field goal to win the State Championship, and the coach asked him, “David, do you believe you can do it?” David said “I’ve never kicked that far before, coach” Coach asked again, “But David, DO YOU BELIEVE YOU CAN DO IT? I NEED YOU TO BELIEVE YOU CAN!”…..
……..YOU ARE A CHAMPION, but not until you believe it!!……

Live your Dream in 2016, 10 (steps) to WIN!

Every New year, we all set resolutions (sometimes people don’t) and we set goals, and we at least think on what we want to accomplish, or strive to do different. We think of what we want to do different, we think of what we want to change, what we want to accomplish.

Most people start out with great intentions, but with time, fall off the path of their journey they were so fired up about at the start. I believe in ten things to help people accomplish their goals and resolutions. Here they are:

10 to Win:

1st: We need CLARITY of our goal. What is it specifically we want?

Success is defined as a consistent effort of many steps toward a worthy ideal.

You should write down what you MOST want, one thing that you want more than anything in 2016. Have a detailed idea, write it down.With clarity, you are better able to visualize it, and believe in attracting it!

2nd step: Commitment & Self-Discipline

Commitment to consistent efforts (regardless of how we feel) and  Self-discipline, following through with the commitments made long after the enthusiasm of doing so has passed.

After you make a commitment -to keep your commitments- with consistent discipline, then there a few more steps to getting the results you desire this year.

3rd is the incredibly effective power of visualization. You must actually VISUALIZE having, being, doing, or accomplishing the thing you want most. Visualize it often, as if it IS happening right now. What is the weather like? Where are you standing? Who is with you? What are the emotions your feeling having achieved it? What are others saying to you?  Who would be the most proud? Who would be influenced and inspired by your achievement most? Visualizing is VERY important because it promotes BELIEF.

4th, after commitment, self discipline and Visualization, is deep BELIEF. You must deeply believe you CAN have it. You must believe you deserve it. You must believe you are capable of having it, believe you can maintain it. You must deeply believe it will make a positive difference in your life and in the lives of others. You must believe so deeply- that you feel it is coming to you right now. Each moment, with each choice you’re making, you’re closer to having it show up!!

5th, ACCOUNTABILITY. Who will you check in with on your progress? Or, do you have small target goals to accomplish that hold you to be accountable? Who is a mentor or someone having accomplished this before you that you can check in with? Do you have a support system in place, a person, or a computer program that allows you to ‘track’ progress? No one knows the level of success without the activity toward it being measured. Where will you measure your progress? How will you know if your advancing, or behind schedule of your particular goal without measuring, checking your progress, and getting coached or helped, or mentored toward your goal?

6th -Don’t fall into the Excuse Trap. If you don’t have an accountability partner, create one. If you’re leaders associated to the business you set a goal in are not supporting you in the way you most prefer, or feel is right, don’t spend energy criticizing, BECOME the leader you don’t have! Promote yourself faster! Don’t verbalize or even think on the reasons that have come up why you CAN’T, forget about those. THINK ON the reasons that created your WHY in the first place! Either your DREAM is bigger than all the challenges, or you ‘allow’ the bumps in the road to be bigger. It’s your choice. You can have a GOOD day or a BAD one, the difference is your mindset, and whether or not you’re going to allow exterior factors to influence your journey toward advancement, or allow it to hold you back. Again, your choice. Also, keep in mind, ‘justifying your inactivity, or falling off the band wagon’ is unacceptable. GET MAD! You would get mad if someone didn’t keep their word to YOU! So, why aren’t we mad at ourselves, we treat ourselves horribly!! Don’t be your own enabler!!! HA!!  If you miss your daily action, do it right away, as soon as you become aware!!

7th – Meditation. Start your day with power thoughts! The affirmations, thoughts, and mindset you focus on are the very things that will show up for you throughout your day. Prayer and meditation are two of the most effective ways to design your life and live with positive experiences and aids in easily ridding the negative things from our focus. It can help relieve doubt, pain, fear-based thought, or creating hypotheticals in our mind over circumstances outside our control. It helps keep us in a neutral state of loving peace. Try it!  If you’re unfamiliar, youtube is a great resource, or books on amazon for beginners!!

8th- FAILURE is good. FAILURE is not an option, but know this: You only fail if you don’t keep trying. QUITTING = FAILING. What if Thomas Edison quit after his 1000th attempt to create electricity? What if Abraham Lincoln decided NOT to run in the Presidential campaign after having lost 9 times in his political career, basing his level of success on his failures, verses his small successes along the way? Reggie Jackson could not hold the current #1 home-run hitter position of all time without his 2,597 time record of striking out!! These famous guys failed forward to success. We can too. It’s OK to fail at a task – you don’t fail at the goal unless you make a conscious choice NOT to cross the finish line with whatever it takes. I loved the video of the runner of a race who tore a ligament during running, and as he limped to keep going, his father joined him from the stands, with an arm around him, they crossed the finish line together — NOW THAT’S HAVING COMMITMENT, CONSISTENCY, ACCOUNTABILITY, BELIEF, NO EXCUSES, and a NO FAILING MINDSET!!

9th- Do at least ONE THING DAILY toward your goal. If you are not taking daily steps forward, you will fall back. Someday isn’t a day of the week. Don’t allow other FAST TRACK people to get you discouraged. Their time management, their family commitments, their job, and their energy levels are different. Decide on your goal, set an action plan, include something daily –one phone call, one contact, one action step, and your small efforts will turn into big results over time.

And the 10th IN it to WIN it step is this:

KNOW BEYOND A SHADOW OF A DOUBT, YOU DESERVE IT!  YOU ARE WORTHY!  YOU ARE A CHAMPION!  YOU ARE A WINNER IN GOD’S EYES!

Now…go for it. When you accomplish it….come back to this post and tell us about it!!! Ready, Set,…

Commit, Discipline yourself, Get Clarity, Get accountable, VISUALIZE it, Believe it! No excuses, Do one thing a day to keep failure away, Meditate! FEEL WORTHY and Deserving!!  

 

 

 

 

 

 

 

 

 

 

 

Why do “I” …need Personal Growth?

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“I am who I am”, Heard yourself say that? Or, “I’m just me. No one can expect me to change.” Some of us feel we are fine. We are emotionally healthy. There are hints that life can throw us to know we are kidding ourselves!! Here’s the reality, while setting our personal boundaries is vital to good relationships and creating balance and peace, there are definite times in our lives we need to stop, look within, evaluate our choices and actions to possibly consider tweaking some things. Clues to needing to exit on a new path of personal growth are easy to detect- if your conscious. Here are a few clues:

–People stop listening to you and often become distracted.
–You can not get into or have trouble staying in a committed relationship.
–You do not have a passion, hobby, or strong creative interest in your life outside friends, family and/or a lover(s).
–There is constant drama around you.
Ok…so if any of the criteria above holds true in your life, here are 10 ways to come into massive personal growth –so you can begin to enjoy life! Experience peace. Create balance and harmonious relationships.
1. Read or listen to the audio versions of a personal self help book. I recommend Joel Osteen’s “YOUR BEST LIFE NOW” to start. Or, “THE MAJIC OF THINKING BIG”
2. Surround yourself with people who are where you most want to be in life, emotionally, career wise, spiritually and intellectually.
3. Evaluate who you talk to most. What goes in (your brain) comes out. Make sure people you are close to are not negative, whiney, energy draining, and crisis oriented. Choose positive people who speak life, givers who do for others, people who support your goals, and love their life.
4. If someone walks away from you- Let it be. Let go. Move forward. They may come back in a different season, but for now, you just work on you -to be your very best.
5. Love and forgive yourself. The past is over. Your future is so bright, you’re going to need shades!! Read Jer.29:11
6. You are designing your life. Your thoughts are creating your mood. Your mood inhibits or prohibits your actions. Your actions are developing your life’s journey! So, adjust your thoughts to what you desire with a positive expectation; so deeply believing that all resources and opportunities are aligning to make this a reality even as you read this!! Remember this too: Anxiety happens when our minds are affixed on past or future things. Be mindful of this present moment, be grateful and count your blessings…you will feel anxiousness subside the more you begin to dwell in the “now”.
7. Live and let live. Don’t be needy or clingy to other people. Find your niche’. Discover your calling. This makes you an interesting person. People want to be around people who have fun. People are drawn to those who have enthusiasm! Don’t have unnecessary expectations of others. Let the little stuff roll. Life is too short to get bent over things that won’t matter in 5 years.
8. Understand this: IT IS A HUGE MISTAKE TO MAKE ANOTHER PERSON YOUR WORLD. No one is responsible for your happiness, except you. You should be creating a life that is fulfilling, fun, enriched with activities and opportunities that don’t always involve the love of your life.
9. Trust your inner compass. Go with that gut feeling! This is God within you saying YES or No! If it just doesn’t feel right, it probably isn’t. Know the difference between feeling fear or feeling hesitant.
10. Work on self discovery. Just because you have a physical attraction to someone doesn’t mean you are meant to be and will live happily ever after. Your values must match. People need similar priorities and goals or there will be constant resistance.
Decide your career path. Choose your retirement location. Develop your dream. Work on a project that serves someone or something that helps them in some way! Make a list of your “must haves” in a relationship so you have clarity on what you want, and most importantly, your personal red flags!

In careers, love relationships, family relationships and friendships…we should NEVER let our need for affirmation, affection or attention be so strong that we stay involved, but sacrificing our deeper beliefs and values.
Make 2015 your beginning of a massive personal growth journey! Remember, it’s up to YOU…to make ALL your days great!

For more Self-empowerment, dating or marriage coaching, contact LifeCoach, Relationship specialist, Inspiring Speaker, Annalisa O’Toole
678-431-6528
@coachannalisa /twitter
lifecoachannalisa@gmail /email

Annalisa O’Toole, Life Coach, Relationship Specialist, Inspirational Speaker http://www.annalisaotoole.com

The pain of remaining the same…

WHEN THE PAIN OF REMAINING THE SAME…
ballet shoes trapped picgrows greater than the pain of making a change…you change. This beginning of 2015 can be the best time to free your spirit of accomplished desires. Unveil your true needs, let go of the fear you have held onto for so long. Sometimes, we can’t even identify our own fear, we just know we can’t move forward. We feel stuck. We are haunted by what we want, but can’t seem to get it. We are burdened by what we don’t want anymore, but can’t seem to follow a plan, or a consistent action that aligns with getting what we want. We set a goal, then we fail. We make a plan, even draw it out, then life gets busy. Challenges surround us. Every year, we make resolutions, then we forgot what they were by March.
This year really can be different. But the first step in designing a different life, is DECIDING that you CAN. BELIEVE that you WILL. And TRUST that IT IS happening! Some of you may have a weight goal. For others, a career goal. And for many, a relationship goal. As with any pattern of thought, what we think on, we bring on. Your thoughts are designing your life. You are attracting what you desire. If you are dwelling on the unwanted things in your life, they will continue to show up. If you are consumed with thoughts of doubt, you will keep having hesitations. If you are mindful of what you fear, you will continue feeling afraid of those things. Reminders of what you fear will keep showing up. But, if you focus on what you want, as if it is happening, and the visual is clear in your head of where you’re headed, and what you desire, then resources, opportunities, and people will begin to surround you for that to come to pass. You will actually manifest things that line up with that which you want! FOCUS:
Finish
One
Course
Until
Successful
If you are sincerely ready for change, you must be willing to pay a price. Change is not free. Something must change in order for a bigger change to take place. One penny thrown into the water causes a ripple, which causes another ripple, then before you know it, you have waves, then before you even blink, you have a current!
If you want change, you must change something uncomfortable. If you never move, you never feel the chains!
If we want something, our “WHY” must be greater (we must need it or want it MORE) than our ‘obstacles’.
If we want serious change, we must have a support system in place. You can’t get to your desired result without affirmation. People need encouragement. People need compliments. Surround yourself with positive people who support your dreams and goals. Surround yourself with leaders who have accomplished what you want to accomplish. Get connected to people who inspire you. Talk to people daily who are meeting their goals, and who create positive energy!
To accomplish something different this year, we need support that provides us with visual reminders daily. Make a DREAM BOARD with pictures and words that reflect who, what, when, where, and HOW you plan to achieve your goals. Get your family involved! include your children in your plans. If you achieve your goals, make sure you help them achieve theirs!
Without a gage to measure your success – a tracking system of some kind, you are less likely to achieve your success. Use a chart, an app, a friendly competitive partner going for the similar goals. When you have a tracking system in place, you know where you are now, where you’ve been (history) and how far you have to go!!
In order to accomplish great things this year besides acquiring support, visuals, and tracking, you will also need to make time daily to ‘sharpen your saw’ –school should never be out for the pro. We never ‘know it all’. Read a new book, always have a new read going. Tap into people who are making your goal happen, or who have already achieved what you want to – gain knowledge through relationships. If you want to find your soul mate this year, you need to read from the relationship experts on this subject. If you want to make more money in your field, you need to read from authors who have achieved success in your field. If you want to learn a new skill, you should watch videos, and tutorials on HOW TO to gain new insight for this endeavor. If you are trying to lose weight, learn from the top diet & physical fitness gurus.
Also, remember one last change before moving into a NEW year and NEW you — you can never create change sitting still. Nothing happens till someone gets excited, and MOVES. Move toward your goals with enthusiasm. Say, I am GAINING ___________________ this year!! Fill in the blank with a positive new goal! NEVER say, I am not, or I will not…. or I can not….or I won’t…
But instead say,
I AM_________________!!!!!
I WILL _______________!!!!!
I BELIEVE I CAN _________!!!!!
I KNOW I AM _____________ !!!!!
Everything good happens to those who believe. All good things come to those who wait. Every good thing will come to pass if that is what you are expecting and working toward. Stumbling blocks are only set backs that turn into stepping-stones when you step up and step out!!
If you have anxiety, it is because you are dwelling in the past, or worried about the future. We can only count ‘right now’ –you are in charge. This moment is a gift, it’s the present! Choose to be happy, healthy, and prosperous –it IS up to you!! You are one choice away from changing your entire world!! You’re one perspective away from making it a GREAT day!
Here’s to a fabulous 2015, and making ALL your goals and dreams come true! You deserve happiness! You are worthy of success!! You are IMPORTANT!!!

Life Coach Annalisa
lifecoachannalisa@gmail.com